How we help
Anchor House strongly believes that everyone has an ability within them to achieve success in life, whatever the term ‘success’ means to that person.
Our aim at Anchor House is to help our residents tackle and overcome life’s barriers and obstacles, the expected and the unexpected, so they may realise and accept for themselves that they have the skills and talents necessary to be happy and successful in life.
Identifying, addressing and finally overcoming the root causes of why someone is on the street is the cornerstone of Anchor House’s success. Each resident, on arrival, becomes involved in our “Aspirations Programme”. The Aspirations Pyramid sets the order of priority for addressing the needs of the new resident.
As a first step in tackling the issues in the Aspirations Pyramid, we use the Outcomes Star. The residents score themselves on a variety of different aspects allowing them to identify the areas in their lives that need to be changed or improved upon.
Personal Development Plan
Once the assessment has been completed a Personal Development Plan is developed by the residents with his or her lifestyle architect, to bridge the gap between the current and the hoped-for positions on the Outcomes StarTM. This plan includes education and training (focussing on, for example, employability skills such as CV and interview preparation, qualifications, etc.), volunteering opportunities, counselling for substance abuse, and guidance on sorting out problems with debt.
The programme supports the recovery process by rebuilding confidence, drawing out the resident’s strengths and competences, abilities and interests which the resident has never recognised, or which have been ignored over the years when survival was the only priority. These skills can be in music, art, sport, hospitality, teaching/mentoring, catering, constructions skills, etc.
Education and Training
Education and training are vital stepping stones in both preventing homelessness, and helping those who have lost their homes. Learning new skills helps our residents and service users to improve their self-esteem and gain experience so that they can re-enter the workforce.
Every year, we provide help for around 1,000 people – both residents and local community members – with the opportunity to access a wide range of accredited vocational training courses. Every applicant enrolling on a course is given a one-on-one interview and provided with a Training Needs Assessment to ensure they find the right course for them.
Our training programmes have been nationally acclaimed and have won awards for innovation, successful implementation and delivery. In 2010, the UK Skills Council awarded us four National Training Excellence Awards and our Education Coordinator – a former resident – was awarded UK’s Individual Trainer of the Year.
We currently work with Learning and Skills Solutions (LASS), who provide courses in a range of subjects including:
- English for Speaker of Other Languages (ESOL)
LASS also provide vocational training, where participants can earn:
- Construction Skills Certificate Scheme (CSCS) cards
- Security Industry Authority (SIA) licenses
- CCTV installation accreditation
Anchor House also delivers Welcome Host Gold, an accredited City & Guilds customer service course, at Level 1, with the option of progressing to Level 2, and Bounce Back, a social enterprise and charity focused on training and employment of ex offenders, make use of our workshops to run painting and decorating courses.
The Recovery Hub
The Recovery Hub at Anchor House is a host of services available for residents and members of the community who are in recovery from alcohol or drug misuse. It is made up of the Recovery Capital Programme, the Recovery Café, SMART Recovery meetings, Peer Mentoring, the Abstinence Day Programme and Mutual Aid groups.
Our partners in the Recovery Hub are London Borough of Newham, Community Drug and Alcohol Team (DASL and ELFT), Westminster Drug Project, Specialist Substance Misuse Team, Criminal Justice Intervention Team, the ACOUNT Group and service users.
For more information, please click here.
In addition to our work with adults, we also run a schools outreach programme designed to educate young people about the causes and consequences of homelessness.
The programme is offered to all primary and secondary schools in Newham, as well as those within the Brentwood Diocese, and hopes to reduce the risk of children becoming homeless as adults.
To find out more about this service, please click here.
Over the last three months to 06 October 2013 we have achieved the following outcomes:
- 89% of residents were involved in positive transitional activities
- 23 residents gained employment
- 14 residents moved out of Anchor House into independent living
- 855 volunteering opportunities were taken up by residents
- Our occupancy rate was 99.1%
Download our latest quarterly Outcomes Report: Aspirations Programme Q2 to 06 October 2013 (pdf)